/* Le Chat de Frank — widget styles
   Angles droits partout (charte du site), dégradé en accent, couleurs et
   police pilotables par site via variables CSS injectées dynamiquement. */

:root {
	--frankd-ink: #17151a;
	--frankd-ink-soft: #26232b;
	--frankd-paper: #ffffff;
	--frankd-muted: #6b6570;
	--frankd-bubble-user: #2a2730;
	--frankd-gradient: linear-gradient(90deg, #e63946 0%, #8e3bd8 25%, #3e6fd9 50%, #2aa876 75%, #f4b400 100%);
	--frankd-shadow: 0 12px 32px rgba(20, 15, 25, 0.28);
}

#frankd-chatbot-root {
	font-family: inherit;
}

/* --- Bouton flottant : positionné directement en fixed (jamais sur le
   conteneur racine), pour que le panneau de chat -- lui aussi fixed -- ne
   se retrouve pas avec un ancêtre "transformé" comme référence de calcul
   (un `transform` sur un ancêtre change le point de référence d'un enfant
   en position fixed ; c'est un piège CSS classique, évité ici en gardant
   la racine sans transform et sans position). --- */
.frankd-cb-toggle {
	position: fixed;
	z-index: 999999;
	display: inline-flex;
	align-items: center;
	gap: 10px;
	background: rgba(255, 255, 255, 0.88);
	-webkit-backdrop-filter: blur(10px);
	backdrop-filter: blur(10px);
	color: var(--frankd-ink);
	border: 1px solid rgba(255, 255, 255, 0.6);
	border-radius: 0;
	padding: 11px 16px 11px 12px;
	cursor: pointer;
	box-shadow: var(--frankd-shadow);
	font-size: 13.5px;
	font-weight: 700;
	letter-spacing: 0.01em;
}

.frankd-pos-bottom-right .frankd-cb-toggle { right: 20px; bottom: 20px; }
.frankd-pos-bottom-left .frankd-cb-toggle { left: 20px; bottom: 20px; }
.frankd-pos-mid-right .frankd-cb-toggle { right: 0; top: 50%; transform: translateY(-50%); }
.frankd-pos-mid-left .frankd-cb-toggle { left: 0; top: 50%; transform: translateY(-50%); }

.frankd-cb-toggle::before {
	content: "";
	position: absolute;
	left: 12px;
	right: 12px;
	bottom: -1px;
	height: 3px;
	background: var(--frankd-gradient);
	opacity: 0;
	transition: opacity 0.25s ease;
}

.frankd-cb-toggle:hover::before,
.frankd-cb-toggle:focus-visible::before {
	opacity: 1;
}

.frankd-cb-toggle:focus-visible {
	outline: 2px solid var(--frankd-ink);
	outline-offset: 3px;
}

/* --- Onglet sticky (milieu droite / milieu gauche) : ruban vertical --- */
.frankd-cb-toggle.frankd-cb-toggle-tab {
	writing-mode: vertical-rl;
	text-orientation: mixed;
	padding: 18px 10px;
	gap: 8px;
	border-radius: 0;
}
.frankd-pos-mid-right .frankd-cb-toggle-tab {
	transform: translateY(-50%) rotate(180deg);
}

.frankd-cb-icon {
	width: 20px;
	height: 20px;
	flex-shrink: 0;
	color: var(--frankd-ink);
}

.frankd-cb-badge {
	display: inline-block;
}

/* --- Panneau de discussion --- */
.frankd-cb-panel {
	position: fixed;
	z-index: 999999;
	width: 360px;
	max-width: calc(100vw - 40px);
	height: 540px;
	max-height: calc(100vh - 120px);
	background: var(--frankd-paper);
	border-radius: 0;
	box-shadow: var(--frankd-shadow);
	display: flex;
	flex-direction: column;
	overflow: hidden;
	opacity: 0;
	pointer-events: none;
	transition: opacity 0.18s ease, transform 0.18s ease;
}

.frankd-pos-bottom-right .frankd-cb-panel { right: 20px; bottom: 90px; transform: translateY(12px) scale(0.98); }
.frankd-pos-bottom-left .frankd-cb-panel { left: 20px; bottom: 90px; transform: translateY(12px) scale(0.98); }
.frankd-pos-mid-right .frankd-cb-panel { right: 64px; top: 50%; transform: translateY(-50%) scale(0.98); }
.frankd-pos-mid-left .frankd-cb-panel { left: 64px; top: 50%; transform: translateY(-50%) scale(0.98); }

.frankd-cb-panel.frankd-open {
	opacity: 1;
	pointer-events: auto;
}
.frankd-pos-bottom-right .frankd-cb-panel.frankd-open,
.frankd-pos-bottom-left .frankd-cb-panel.frankd-open {
	transform: translateY(0) scale(1);
}
.frankd-pos-mid-right .frankd-cb-panel.frankd-open,
.frankd-pos-mid-left .frankd-cb-panel.frankd-open {
	transform: translateY(-50%) scale(1);
}

.frankd-cb-header {
	background: var(--frankd-ink);
	color: #fff;
	padding: 18px 20px 15px;
	position: relative;
}

.frankd-cb-header::after {
	content: "";
	position: absolute;
	left: 0;
	right: 0;
	bottom: 0;
	height: 4px;
	background: var(--frankd-gradient);
}

.frankd-cb-header h2 {
	margin: 0;
	font-size: 19px;
	font-weight: 800;
	letter-spacing: 0.01em;
	line-height: 1.25;
}

.frankd-cb-header p {
	margin: 5px 0 0;
	font-size: 12.5px;
	color: rgba(255, 255, 255, 0.7);
}

.frankd-cb-lead-trigger {
	margin-top: 10px;
	background: rgba(255, 255, 255, 0.12);
	border: 1px solid rgba(255, 255, 255, 0.35);
	color: #fff;
	font-size: 12px;
	font-weight: 600;
	padding: 6px 11px;
	border-radius: 0;
	cursor: pointer;
}

.frankd-cb-lead-trigger:hover,
.frankd-cb-lead-trigger:focus-visible {
	background: rgba(255, 255, 255, 0.22);
}

.frankd-cb-lead-backdrop {
	position: absolute;
	inset: 0;
	background: rgba(23, 21, 26, 0.35);
	z-index: 6;
}

.frankd-cb-lead-form {
	position: absolute;
	left: 0;
	right: 0;
	bottom: 0;
	z-index: 7;
	max-height: 78%;
	overflow-y: auto;
	padding: 18px 16px 16px;
	background: #faf9fb;
	border-top: 1px solid #ece9ee;
	box-shadow: 0 -8px 20px rgba(20, 15, 25, 0.18);
	display: flex;
	flex-direction: column;
	gap: 8px;
}

.frankd-cb-lead-form.frankd-hidden,
.frankd-cb-lead-backdrop.frankd-hidden,
.frankd-cb-consent.frankd-hidden {
	display: none;
}

.frankd-cb-lead-close {
	position: absolute;
	top: 10px;
	right: 10px;
	width: 30px;
	height: 30px;
	display: flex;
	align-items: center;
	justify-content: center;
	background: var(--frankd-ink);
	border: none;
	cursor: pointer;
	padding: 0;
}

.frankd-cb-lead-close svg path {
	stroke: #fff;
}

.frankd-cb-lead-close:hover,
.frankd-cb-lead-close:focus-visible {
	opacity: 0.85;
}

.frankd-cb-lead-form p.frankd-cb-lead-intro {
	margin: 0 22px 2px 0;
	font-size: 12.5px;
	color: var(--frankd-muted);
}

.frankd-cb-lead-form input,
.frankd-cb-lead-form select,
.frankd-cb-lead-form textarea {
	border: 1px solid #ddd8e0;
	border-radius: 0;
	padding: 8px 10px;
	font-size: 13px;
	font-family: inherit;
	width: 100%;
	box-sizing: border-box;
	background: #fff;
}

.frankd-cb-lead-form.frankd-pulse {
	animation: frankd-lead-pulse 1.4s ease-out;
}

@keyframes frankd-lead-pulse {
	0% { box-shadow: inset 0 0 0 2px rgba(142, 59, 216, 0.5); }
	100% { box-shadow: inset 0 0 0 2px rgba(142, 59, 216, 0); }
}

.frankd-cb-lead-form textarea {
	resize: vertical;
	min-height: 48px;
}

.frankd-cb-lead-form input:focus-visible,
.frankd-cb-lead-form textarea:focus-visible {
	outline: 2px solid #8e3bd8;
	outline-offset: 1px;
}

.frankd-cb-lead-actions {
	display: flex;
	gap: 8px;
	align-items: center;
}

.frankd-cb-lead-submit {
	background: var(--frankd-ink);
	color: #fff;
	border: none;
	border-radius: 0;
	padding: 8px 14px;
	font-size: 12.5px;
	font-weight: 600;
	cursor: pointer;
}

.frankd-cb-lead-cancel {
	background: transparent;
	border: none;
	color: var(--frankd-muted);
	font-size: 12.5px;
	cursor: pointer;
	text-decoration: underline;
}

.frankd-cb-lead-status {
	font-size: 12.5px;
	margin: 0;
}

.frankd-cb-lead-status.frankd-success { color: #1f7a3f; }
.frankd-cb-lead-status.frankd-error { color: #8a1f1f; }

.frankd-cb-honeypot {
	position: absolute;
	left: -9999px;
	width: 1px;
	height: 1px;
	overflow: hidden;
}

.frankd-cb-close {
	position: absolute;
	top: 14px;
	right: 14px;
	width: 28px;
	height: 28px;
	display: flex;
	align-items: center;
	justify-content: center;
	background: rgba(255, 255, 255, 0.14);
	border: none;
	color: #fff;
	opacity: 1;
	cursor: pointer;
	padding: 0;
	line-height: 0;
}

.frankd-cb-close:hover,
.frankd-cb-close:focus-visible {
	background: rgba(255, 255, 255, 0.28);
}

/* --- Bandeau de consentement --- */
.frankd-cb-consent {
	padding: 14px 16px;
	background: #fff8e5;
	border-bottom: 1px solid #f0dca0;
	font-size: 12.5px;
	color: #4a3c00;
	line-height: 1.5;
}

.frankd-cb-consent-accept {
	margin-top: 8px;
	background: var(--frankd-ink);
	color: #fff;
	border: none;
	border-radius: 0;
	padding: 7px 14px;
	font-size: 12.5px;
	font-weight: 600;
	cursor: pointer;
}

.frankd-cb-messages {
	flex: 1;
	overflow-y: auto;
	padding: 16px;
	display: flex;
	flex-direction: column;
	gap: 10px;
	background: #faf9fb;
}

.frankd-cb-msg {
	max-width: 85%;
	padding: 9px 13px;
	border-radius: 0;
	font-size: 13.5px;
	line-height: 1.45;
	white-space: pre-wrap;
	word-wrap: break-word;
}

.frankd-cb-msg.frankd-bot {
	background: #fff;
	border: 1px solid #ece9ee;
	color: var(--frankd-ink-soft);
	align-self: flex-start;
}

.frankd-cb-msg.frankd-user {
	background: var(--frankd-bubble-user);
	color: #fff;
	align-self: flex-end;
}

.frankd-cb-msg.frankd-error {
	background: #fdecec;
	border: 1px solid #f3c6c6;
	color: #8a1f1f;
	align-self: flex-start;
}

.frankd-cb-typing {
	align-self: flex-start;
	display: inline-flex;
	gap: 4px;
	padding: 10px 13px;
	background: #fff;
	border: 1px solid #ece9ee;
	border-radius: 0;
}

.frankd-cb-typing span {
	width: 6px;
	height: 6px;
	border-radius: 0;
	background: var(--frankd-muted);
	opacity: 0.5;
	animation: frankd-blink 1.2s infinite ease-in-out;
}

.frankd-cb-typing span:nth-child(2) { animation-delay: 0.15s; }
.frankd-cb-typing span:nth-child(3) { animation-delay: 0.3s; }

@keyframes frankd-blink {
	0%, 80%, 100% { opacity: 0.3; }
	40% { opacity: 1; }
}

.frankd-cb-form {
	display: flex;
	gap: 8px;
	padding: 12px;
	border-top: 1px solid #ece9ee;
	background: #fff;
}

.frankd-cb-input {
	flex: 1;
	border: 1px solid #ddd8e0;
	border-radius: 0;
	padding: 9px 12px;
	font-size: 13.5px;
	resize: none;
	max-height: 90px;
	font-family: inherit;
}

.frankd-cb-input:disabled {
	opacity: 0.5;
}

.frankd-cb-input:focus-visible {
	outline: 2px solid #8e3bd8;
	outline-offset: 1px;
}

.frankd-cb-send {
	background: var(--frankd-ink);
	color: #fff;
	border: none;
	border-radius: 0;
	padding: 0 16px;
	cursor: pointer;
	font-weight: 600;
	font-size: 13px;
}

.frankd-cb-send:disabled {
	opacity: 0.5;
	cursor: default;
}

.frankd-cb-send:focus-visible {
	outline: 2px solid var(--frankd-ink);
	outline-offset: 2px;
}

.frankd-cb-contact-bar {
	display: flex;
	border-top: 1px solid #ece9ee;
	background: #f4f2f5;
}

.frankd-cb-contact-link {
	flex: 1;
	display: flex;
	align-items: center;
	justify-content: center;
	gap: 6px;
	padding: 9px 8px;
	font-size: 12px;
	font-weight: 600;
	color: var(--frankd-ink);
	text-decoration: none;
	border-right: 1px solid #ece9ee;
}

.frankd-cb-contact-link:last-child { border-right: none; }

.frankd-cb-contact-link:hover,
.frankd-cb-contact-link:focus-visible {
	background: #ece9ee;
}

.frankd-cb-contact-link svg {
	width: 14px;
	height: 14px;
	flex-shrink: 0;
}

.frankd-cb-credit {
	display: block;
	text-align: center;
	padding: 5px 0;
	font-size: 10px;
	color: #9b95a3;
	text-decoration: none;
	background: #fff;
	border-top: 1px solid #ece9ee;
}

.frankd-cb-credit:hover,
.frankd-cb-credit:focus-visible {
	color: var(--frankd-ink);
}

/* --- Responsive : le chat reste une fenêtre posée sur le site, jamais un
   plein écran qui masquerait totalement la page derrière. --- */
@media (max-width: 480px) {
	.frankd-cb-toggle {
		right: 12px !important;
		bottom: 12px !important;
		left: auto !important;
		top: auto !important;
		transform: none !important;
	}
	.frankd-cb-panel {
		right: 10px !important;
		left: 10px !important;
		bottom: 10px !important;
		top: auto !important;
		transform: none !important;
		width: auto;
		max-width: none;
		height: 72vh;
		max-height: 72vh;
	}
	.frankd-cb-panel.frankd-open {
		transform: none !important;
	}
	.frankd-cb-badge { display: none; }
	.frankd-cb-toggle-tab {
		writing-mode: horizontal-tb;
		padding: 11px 16px 11px 12px;
	}
	.frankd-cb-close {
		top: 10px;
		right: 10px;
		width: 34px;
		height: 34px;
		background: rgba(255, 255, 255, 0.18);
		opacity: 1;
	}
	.frankd-cb-lead-close {
		width: 34px;
		height: 34px;
	}
}

@media (prefers-reduced-motion: reduce) {
	.frankd-cb-panel,
	.frankd-cb-toggle::before {
		transition: none;
	}
	.frankd-cb-typing span {
		animation: none;
		opacity: 0.6;
	}
	.frankd-cb-lead-form.frankd-pulse {
		animation: none;
	}
}